Gold Coast LED Signs is committed to delivering high-quality LED signage and advertising solutions. This Warranty Policy outlines the coverage provided for our products and services.
1. Warranty Coverage
We provide warranty coverage on eligible products and installations as specified in your quotation or invoice. Warranty typically covers manufacturing defects, material faults, and workmanship issues under normal use conditions.
2. Warranty Period
The warranty period varies depending on the product type and project agreement. The specific duration will be mentioned in your purchase agreement or invoice provided at the time of order.
3. What Is Covered
- Manufacturing defects in LED modules and components
- Electrical faults under normal operating conditions
- Installation-related workmanship issues performed by our team
- Material defects under normal usage
4. What Is Not Covered
- Damage caused by misuse, neglect, or improper handling
- Electrical surges, lightning, or power fluctuations
- Unauthorized repairs or modifications
- Damage due to accidents, water exposure, or environmental factors beyond recommended use
- Normal wear and tear over time
5. Warranty Claims
To make a warranty claim, customers must provide proof of purchase along with details of the issue. Our team will assess the claim and determine eligibility based on inspection and warranty terms.
6. Repair or Replacement
If a product is found to be defective under warranty, we will, at our discretion, repair or replace the faulty component. Replacement does not extend the original warranty period unless stated otherwise.
7. Third-Party Work
We are not responsible for issues arising from work carried out by third-party installers, electricians, or unauthorized service providers.
8. Limitations
Our liability is limited to repair or replacement of defective products. We are not liable for indirect losses, business interruption, or consequential damages.
9. Contact
For warranty support or claims, please contact Gold Coast LED Signs through our official website or customer service channels.